Shipping policy
SHIPPING POLICY
HOW MUCH DOES SHIPPING COST?
U.S. Standard shipping is $5.99 for orders under $29.99 and free for orders of $29.99 or more. Shipping charges for destinations outside the U.S. are calculated at checkout.
PROCESSING TIME
As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.
Estimated Delivery
Production time is separate from shipping transit time. Your selected shipping option and estimated transit time are displayed at checkout. Tracking information will be emailed when your order ships.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at {HOODTALKLLC03@GMAIL.COM}.
If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
RETURNS AND REFUND GUARANTEE
For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.
Returned items must be in their original packaging and condition. You must request a return within 14 days after receiving your item.
RETURNS AND EXCHANGE POLICY
For eligible non-defective returns, we do not charge a restocking fee. We will send you a return label as soon as we receive your request, and once we receive the returned item, we will process your refund.
Returned items must be in their original packaging and condition. You must request a return within 14 days after receiving your item.
{HT CREATIVE DESIGNS} has the right to refuse return requests made more than 14 days after delivery.